Personal Data Protection Policy (PDPA Policy)

Effective Date: 1st April 2025

1. Introduction

Winspire Solutions Pte. Ltd. ("Winspire", "we", "us", or "our") is committed to safeguarding the personal data of its customers, employees, partners, and other stakeholders in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Personal Data Protection Policy (“Policy”) explains how we collect, use, disclose, and protect personal data, and how individuals can contact us regarding their personal data.

2. Scope

This Policy applies to all personal data collected, used, or disclosed by Winspire Solutions Pte. Ltd. in the course of its business activities, including personal data of customers, employees, vendors, contractors, and other relevant parties.

3. Definitions

• Personal Data means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which the organization has or is likely to have access.
• PDPA refers to the Personal Data Protection Act 2012 of Singapore.

4. Personal Data We Collect

Winspire may collect the following types of personal data:

• Identification information (e.g., name, NRIC/FIN number, passport number)
• Contact details (e.g., phone numbers, email addresses, postal addresses)
• Employment details (e.g., job title, employer, work history)
• Financial information (e.g., bank details, billing information)
• Other information necessary for providing products or services

5. Purposes for Collecting, Using, and Disclosing Personal Data

We collect, use, and disclose personal data for purposes including but not limited to:

• Providing and managing our products and services
• Responding to inquiries and providing customer support
• Processing payments and transactions
• Meeting legal and regulatory obligations
• Internal record keeping and audits
• Marketing and promotional communications (where consented)
• Recruitment and human resource management

We will notify individuals of the purposes for which their personal data is collected at or before the time of collection.

6. Consent

Where required by law, we will obtain your consent to collect, use, or disclose your personal data. You may withdraw your consent at any time by contacting us as detailed below. Withdrawal of consent may affect our ability to provide certain products or services.

7. Protection of Personal Data

We will take appropriate technical and organizational measures to safeguard personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include:

• Secure storage of data in protected systems
• Access controls and authentication
• Regular security assessments and updates
• Training of employees on data protection practices

8. Retention of Personal Data

Personal data will only be retained as long as necessary for the purposes for which it was collected or to comply with legal or regulatory requirements. After which, the data will be securely disposed of or anonymized.

9. Access and Correction

Individuals have the right to request access to their personal data held by Winspire, and to request correction of any inaccurate data. Requests should be submitted in writing to the contact details below.

10. Disclosure to Third Parties

Winspire may disclose personal data to third-party service providers or partners who assist in providing our services, for purposes consistent with this Policy. We will ensure that such third parties are bound to protect personal data in accordance with applicable data protection laws.

11. Transfer of Personal Data Overseas

If personal data is transferred outside Singapore, we will ensure that it is transferred only to countries with comparable data protection standards or otherwise with adequate safeguards.

12. Handling of Data Breaches

Winspire will promptly investigate any suspected data breach and take appropriate remedial actions, including notifying affected individuals and the relevant authorities as required by law.

13. Contact Us

14. Changes to this Policy

Winspire may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated Policy will be posted on our website or otherwise communicated to you.

© 2025 Winspire Solutions Pte. Ltd.