| Customer Details |
|---|
| Company Profile | Over 2500 Crore IT & Mobile Distribution Company |
| Location of Implementation | India ( HQ Kolkata )– over 40 Branch offices & Service Centers |
| Industry / Business | Distribution of IT and Mobile Products |
| Number of users for the implemented solution | Implemented Microsoft Dynamics NAV with112 concurrent users in India |
| Case Study Background |
|---|
| Business Challenge Had a challenge of controlling the inventory and AR in a high volume distribution scenario. Challenge of inventory planning, i.e. when to buy what and how much. Exact profitability by product line, branch and salesman was a challenge . Maintaining consistent business processes was an issue. Wanted to implement enhanced functionalities such as fully integrated system with sophisticated credit, price and inventory management, vendor claims management, inventory aging and Returns management ( RMA ). |
| Key Business Objectives | - Improved credit control and compliance
- Improved Buying decisions
- Improved working capital
- Better scalability (improved productivity)
|
| Functional Areas Implemented | Microsoft Dynamics NAV ERP Solution
- Financial Management
- Sales & Marketing Management
- Purchase Management
- Inventory Management
- Marketing & Incentive Scheme Management (Industry Add-on)
- Returns Management
- Credit Management
- Reporting
|
| Post Implementation – Top Benefits | - Sales Analysis by Brand / Branch / Product
- Finer credit control , Reduction in AR and aging
- Better compliance with Indian Statutory requirements
- Vendor Claims management
- Import management and accurate landed costs
- Improved overall decision making
|
