Singapore +65 9835 7900
Dubai +971-6528 7112
India +91 93224 40426

Support

Questions?

You are in capable hands of the Winspire team.
Feel free to reach out to us for help!

+65 6744 0324 (Singapore)

                       Monday – Friday: 9.30 am to 6.00 pm

Service Response & Resolution

At Winspire Solutions, commitment to quality customer support is top priority. Our service response and resolution times depend on the level of service required.

Support Capabilities

Major Releases

Major releases  made available through application interface 

Enhancements

Regularly scheduled product enhancements are made available through application interface

Security Updates

Regularly scheduled security updates are made available for actively supported applications

Support Limitations

 Support is available for existing application only and not for customisations

Support Plans

Choice of following Support Plans based on your requirements

Comprehensive Offsite Plan

– Unlimited calls and emails to our Support desk
– Response time of upto 2 hours during business hours

Comprehensive Onsite Plan

– Response time of upto 1 hour during business hours
– Option to sign up for a dedicated agent available 24 x 7